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I think I answered most of your concerns on here: https://www.dash.org/forum/threads/pre-proposal-dash-chat.12619/page-3#post-111174 I hope you can take a few minutes to really think about what I said. Cheers =)

You mentioned: '' Don't you think we should put the users first, e.g. if Dash (and all cryptos) are so hard to use that non-tech users (90% of internet) can easily mess up, lose coins, lose backups, not encrypt, get hacked, we should probably try to fix that fundamental problem before trying to...

Yes, the account owner can be changed but only by the owner himself. Yes, everyone can see the analytics and reporting, such as the visitor's first name or any nickname they chose when entering the chat, the visitor is by no means obligated to provide his real name if they do not want to. Yes...

I will try my best to answer all your questions. 1. I never said that I made the proposal because the devs didn't want to. That is not true. If it is true then please quote me. 2. I never wanted to have the ultimate control of the livechat account, I answered this question of yours multiple...

Excuse me, perhaps you misunderstood me or I worded things improperly. The reason why I made the proposal is because I am aware ofhow Dash's governance system works, so that's why I made the proposal. I also explained my project to some core team members like Evan and Splawik21. Also, you...

Yes, I mentioned it to Evan and he said, quote: '' Hello Roberto, thanks so much for messaging me. Your proposal is quite in line with where I see the project going and wouldn't mind something like this being implemented into our site. However, I don't really like the idea of trying to convert...

I agree with you, we shouldn't rush things. The only reason why I made the proposal is because the only way I see my project can become a reality is if the MN's vote yes to it. If there is no proposal then it just wouldn't happen. I think we can still give a date to when Dash Chat would be...

As I explained before, in LiveChatinc there are three types of accounts. Owner, Administrator and Live Agent. I think that the account holder or owner should be someone from the Dash Core Team. https://www.dash.org/forum/threads/pre-proposal-dash-chat.12619/page-3#post-111134

There isn't any as there is no LiveChat inc account. Once the account is made then someone has to be the account holder or account ''owner'', he is the one that pays for the service. I think it should be someone from the Dash Core Team.

I didn't fully understand your question, can you rephrase it please? You should know that I do not have to be the Dash Chat manager, it was merely a suggestion. In fact anyone could apply to be the manager. Any Dash Chat member can login to the platform to review the whole operation. There is...

I feel that you think this proposal will sabotage the current plans for customer support that you are working on. But you should know that the only reason why I proposed it is because I sincerely feel that it would be a positive improvement to the current model of support, not only that but Dash...

I didn't fully understand your question, can you rephrase it please? You should know that I do not have to be the Dash Chat manager, it was merely a suggestion. In fact anyone could apply to be the manager. Any Dash Chat member can login to the platform to review the whole operation. There is...

It doesn't have to be controlled by me. If you notice in the Dash Chat volunteer application, one of the positions an applicant can apply for is ''Dash Chat Manager''. I would be happy working as just an agent under the leadership of someone like yourself or a core member Dash. The reason why I...

Yes, PayPal might be expensive, however they do deliver a great service. Especially with their live support. You should also note that I only requested 23 Dash for the project, I do not feel that is expensive at all. Imagine all the potential new users we can bring to the Dash community through...

I understand your concerns. However, the agents are not allowed to request any sensitive information and the purpose of Dash Chat is mainly to promote Dash. Every chat that takes place within Dash Chat will be reviewed, especially in the beginning phases of the project. What do you mean by...

I didn't say that I will be the only person working on Dash Chat or checking the chat transcripts. I want you to know that there are tools that I thought of to make sure that no policies are broken, if you'd like you can be a part of Dash Chat if the proposal were to be approved. I do however...

It's okay Andy, we can all have different opinions. But let me answer some of your questions. (1) LiveChatinc will not randomly come to our website and engage with our visitors, they are a respectable company. (2) We will start with a few volunteers such as: 1. Fible1 - Ticketing System 2...

Hey Andy! Thanks for your reply. The proposal is live here: https://www.dashcentral.org/p/Dash-Chat You don't need to sign in to view the documentation I provided and I don't need to have access to your Emails. You can try opening the links with a private browser. Perhaps the issue was you tried...

Sure, great! If you'd like we can schedule a voice call or a video call to discuss the details. By the way, I received a reply from Evan Duffield regarding Dash Chat, where he says, quote: '' Hello Roberto, thanks so much for messaging me. Your proposal is quite in line with where I see the...

I won't disappoint! Glad to have your support on this initiative.