Upgraded Dash-Core Wallet to 12.1 Lost My Transactions and Dash

[Cary]

I downloaded Dash-Core Wallet 12.1 and now all my Dash and Transactions are gone. How can I fix this?

 

[tungfa]

what system are you on ?

your wallet is pulling from dash folder and not (new which u should have created) dashcore foldet !

Follow the guide - if you just installed and started 12.1 will not work

• Update local wallet
  • step 1) shut down your wallet. allow it to completely shut down. wait 30-60 seconds.
  • step 2) check you have about 3 Gigabytes of free disk space.
  • step 3) open the folder containing your dash folder
  • step 4) duplicate your dash folder and rename the copy to dashcore
  • step 5) open your dashcore folder and delete the cache files
  • step 6) download and install dash 12.1
  • step 7) launch the wallet, choose "YES" I want to rebuild the block index
  • step 8) take a break, grab a sandwich, enjoy some sun
  • step 9) after the new wallet is put through it's paces, maybe in March

 

[Cary]

I'm using windows 10. Ok thanks I'll try this and see if I can have some success. Thank you

 

[tungfa]

i helped people on all systems over the last days
nobody lost anything - wallet just pulls from the wrong directory - get that sorted and everything back to normal

 

[ashmoran]

This sort of problem makes me wonder, could Dash Core 12.1 not have handled the migration of the data folder (and delete the caches etc) automatically? Maybe it's not a huge problem now, but if Dash had Bitcoin's userbase, there could be millions of people with mysteriously "disappearing" wallets all asking for support, which could be avoided if it was managed in one place by adding migration code to the app. (I'm not implying that writing such code to work reliably would be easy, however.)


Sent from my iPhone using Tapatalk

 

[tungfa]

This sort of problem makes me wonder, could Dash Core 12.1 not have handled the migration of the data folder (and delete the caches etc) automatically? Maybe it's not a huge problem now, but if Dash had Bitcoin's userbase, there could be millions of people with mysteriously "disappearing" wallets all asking for support, which could be avoided if it was managed in one place by adding migration code to the app. (I'm not implying that writing such code to work reliably would be easy, however.)


Sent from my iPhone using Tapatalk

no idea tbh
i helped a lot of people over the last days and all good
everybody agreed that they did not (as instructed) followed the guides we supplied !
u are right - for future updates we have to simplify (updates) even further as users are (surprising) much more less tech savvy than i would expect
(will do guides with pictures next how to updates wallets and such)

 

[ashmoran]

for future updates we have to simplify (updates) even further as users are (surprising) much more less tech savvy than i would expect

Ah that is the old joke that "if you make something idiot-proof, someone will build a better idiot". I think the reality is that making something user-friendly encourages more people to try using it, and then even if a smaller percentage of people have problems, you can end up with more support requests. You can probably already imagine what this might mean if Evolution achieves its goal of being as easy to use as PayPal


Sent from my iPhone using Tapatalk