Missing dash from Ledger Nano S

[gingi]

Hi All,
I connected my ledger today and found 0 dash in my account (Had 50 ) . I had sent my dash from a jaxx wallet to my ledger. When i checked the receive address on the transaction in Jaxx it is different to my current ledger dash account address. Could this have changed ? How would i go about trying to find out what happened ?
I also had some eth in the wallet which are still there.
Any help will be much appreciated

 

[Balych]

When i checked the receive address on the transaction in Jaxx it is different to my current ledger dash account address

Ledger Wallet generate new address every time you press Receive and had used previous.

You can import your seed to test version of Electrum-Dash (it not work with network, and not show balance) and see if address you send from Jaxx is belong to your wallet.
Or check same with tool from step 4.

 

[gingi]

Thanks got a quick reply from the Ledger support and all i had to do is
"reset your Chrome app: click on Settings > Tools > Reset application data "
Feeling much better now.
Thanks Balych for your help.