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Hi, Are you trying to configure the DM22G miner or are you trying to configure the Dash Core wallet? Can you provide a screenshot?

Hi, If you are trying to sell something, please create your own thread so the selling/buying discussions don't clog up support discussions. Thank you.

Hi, To everyone that runs the DM11G in temperatures near 0C or below but are getting high temperature readings, there is a fix to resolve this issue. I will create a zip file with instructions and replacement files soon. EDIT: The zip file can now be found on the first post of this thread as...

Hi, It is possible it could be a bad temp sensor issue. I will report this again to the software team and have them check the firmware again. Thank you.

Hi, Please try refreshing the page, sometimes the temperature readings are not correct when first loaded after a restart. Also, please wait about 2 to 5 mins after it has restarted to check your PLL, it looks like it is still going through it's self test.

Hi, Unfortunately there is no way to disable temp control as it is used to protect the chips from overheating. The temp control only kicks in when it detects a temperature higher than 38C to 40C.

Hi, Can you please explain what it is doing? Are you getting error messages? Are your pool information not being saved?

Hi, So it sounds like everything is ok, but gives false reading when the temperature goes below 0C. Is this correct? I will check with the software team about this issue.

Hi, Something is definitely wrong with those readings. Have you tried refreshing the page? Sometimes it needs a refresh to get the correct readings. You can also try to re-flash the TF card or use a TF card from another miner to see if it is also still giving you those temperatures. It could...

Hi, If you are looking for mining pools, you can try out prohashing, p2pool, poolmining, or coinmine. You will have to try them out to find out which is best for you since it will be different for everyone.

Hi, Those fields are Rejected and Discards. Those are things that occur normally while mining. Discards are usually affected by communication with the pool due to latency. The more time it takes to communicate with the pool, the more likely the work from the block is invalid and will be...

Hi, The #xnsub allows for better connections for coin switching pools. Normally without #xnsub, when it switch coins you disconnect from the pool and then reconnect. With #xnsub, you do not disconnect first from the pool. Our miners should have it enabled by default but you can still add it...

Hi, Glad to hear your miners are back up and working. We do the best we can to provide support. Happy New Year!

Hi, Okay, I just wanted to make sure. Still waiting on the repair team but I will post updates when I hear from them.

Hi, You mentioned that you put a new firmware onto the DM11G? What firmware version are you using because I believe the latest should be IB3.5.25 and there has not been any new updates. If you are trying to use the newer firmware for the DM22G on the DM11G, it will not work.

Hi, The only way to check if the issue is from the PI board is to replace it with a good working one. How many units are having this issue? I am still checking with the repair team.

Hi, How long after the machine starts up does it reboot? The self-test does take about 5mins to complete and will seem to reboot a few times.

Hi, What burning software do you use to burn the firmware? Do you use Win32 Disk Imager? The controller board will read the card on boot up. It should then start the cgminer software. I will see if the repair team has any other ideas on how to resolve this issue.

Hi, It all seems to be an issue with the tf card. When you burn the firmware onto the tf card, check if you are using the correct firmware. The newest firmware image should be IB3.5.25. The firmware for the DM22G will not work on the DM11G. Also, have you also tried using a completely new...

Hi, If you check the network port light, is there a yellow and green light showing? When the machine is powered on, do the 4 LED lights on the front stay blue before it restarts?