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New member in need of help

Blazin8888

Blazin8888

New member
DASH qt will not open on my PC.

Microsoft C++ Runtime Error:

Running windows 10. I am getting a runtime error saying " This application has requested the runtime to terminate in an unusual way. Please contact the applications support team for more information".

What steps do I need to take here to get this working?


- Thank you.
 
Blazin8888 said:
DASH qt will not open on my PC.

Microsoft C++ Runtime Error:

Running windows 10. I am getting a runtime error saying " This application has requested the runtime to terminate in an unusual way. Please contact the applications support team for more information".

What steps do I need to take here to get this working?


- Thank you.
Click to expand...
Hi,

welcome to the forum. I guess you are using Dash 0.12.0.58 Win32/Win64 download from dash.org?

Mind trying a beta build of Dash 0.12.1 to see if the problem persists?

https://dashpay.atlassian.net/build...itian-win-dash-dist/dashcore-0.12.1-win32.zip
or
https://dashpay.atlassian.net/build...itian-win-dash-dist/dashcore-0.12.1-win64.zip

Holger

.
 
Blazin8888 said:
Same problem with 32 as well.
Click to expand...
Ok, then please create a new folder . e.g. C:\Dash

upload_2017-1-17_7-54-9.png


And then start dash-qt.exe with -choosedatadir and select C:\Dash as your datadir
 
Yes that did not work for me. I never have this sort of issue. I have downloaded many other wallets and they all work. There is a bug with this wallet.
 
Blazin8888 said:
There is a bug with this wallet.
Click to expand...

No doubt about that, but I still don't know what you are referring to with "it did not work".

"it" = Same error message after i have sucessfully chosen c:\Dash as datadir

or

"it" = The wallet did not ask me for a new datadir after i have added -choosedatadir as parameter?

Blazin8888 said:
Electrum wallet works for me...just loaded it.
Click to expand...

Good to hear.
 
Paste this "%APPDATA%\Dash\" into "Search the web and Windows" input (bottom left) and hit Enter. This should open the Dash data folder. Find debug.log file, last 20-30 lines could give more info about the error, copy/paste them here or send the entire debug.log (zip it first) to [email protected] pls

PS. moved the thread to Support subforum
 
@Blazin8888 you need to change your appdata folder from the default to other directory. Follow the instructions in up.
Edit: might I ask what username you have done to you windows machine?
 
2017-01-17 04:25:06 Dash version v0.12.0.58 (2016-06-09 19:34:11 +0200)
2017-01-17 04:25:06 Using OpenSSL version OpenSSL 1.0.1k 8 Jan 2015
2017-01-17 04:25:06 Using BerkeleyDB version Berkeley DB 4.8.30: (April 9, 2010)
2017-01-17 04:25:06 Default data directory C:\Users\xxx\AppData\Roaming\Dash
2017-01-17 04:25:06 Using data directory C:\Users\xxx\AppData\Roaming\Dash
2017-01-17 04:25:06 Using config file C:\Users\xxx\AppData\Roaming\Dash\dash.conf
2017-01-17 04:25:06 Using at most 125 connections (2048 file descriptors available)
2017-01-17 04:25:06 Using 8 threads for script verification
2017-01-17 04:25:06 Using wallet wallet.dat
2017-01-17 04:25:06 init message: Verifying wallet...
2017-01-17 04:25:06 CDBEnv::Open: LogDir=C:\Users\xxx\AppData\Roaming\Dash\database ErrorFile=C:\Users\xxx\AppData\Roaming\Dash\db.log
2017-01-17 04:25:06 Bound to [::]:9999
2017-01-17 04:25:06 Bound to 0.0.0.0:9999
2017-01-17 04:25:06 init message: Loading block index...
2017-01-17 04:25:06 Opening LevelDB in C:\Users\xxx\AppData\Roaming\Dash\blocks\index
2017-01-17 04:25:06 Opened LevelDB successfully
2017-01-17 04:25:06 Opening LevelDB in C:\Users\xxx\AppData\Roaming\Dash\chainstate
2017-01-17 04:25:06 Opened LevelDB successfully
2017-01-17 04:25:06 LoadBlockIndexDB: last block file = 0
2017-01-17 04:25:06 LoadBlockIndexDB: last block file info: CBlockFileInfo(blocks=0, size=0, heights=0...0, time=1970-01-01...1970-01-01)
2017-01-17 04:25:06 Checking all blk files are present...
2017-01-17 04:25:06 LoadBlockIndexDB(): transaction index enabled
2017-01-17 04:25:06 Initializing databases...
2017-01-17 04:25:06 Pre-allocating up to position 0x1000000 in blk00000.dat
2017-01-17 04:25:06 UpdateTip: new best=00000ffd590b1485b3caadc19b22e6379c733355108f107a430458cdf3407ab6 height=0 log2_work=20.000022 tx=1 date=2014-01-19 01:40:18 progress=0.000000 cache=0
2017-01-17 04:25:06 init message: Verifying blocks...
2017-01-17 04:25:06 Shutdown requested. Exiting.
2017-01-17 04:25:06 PrepareShutdown: In progress...
2017-01-17 04:25:06 StopNode()
2017-01-17 04:25:06 Verifying mncache.dat format...
2017-01-17 04:25:06 ERROR: Read : Failed to open file C:\Users\xxx\AppData\Roaming\Dash\mncache.dat
2017-01-17 04:25:06 Missing masternode cache file - mncache.dat, will try to recreate
2017-01-17 04:25:06 Writting info to mncache.dat...
2017-01-17 04:25:06 Written info to mncache.dat 3ms
2017-01-17 04:25:06 Masternodes: 0, peers who asked us for Masternode list: 0, peers we asked for Masternode list: 0, entries in Masternode list we asked for: 0, nDsqCount: 0
2017-01-17 04:25:06 Masternode dump finished 4ms
2017-01-17 04:25:06 Verifying budget.dat format...
2017-01-17 04:25:06 ERROR: Read : Failed to open file C:\Users\xxx\AppData\Roaming\Dash\budget.dat
2017-01-17 04:25:06 Missing budgets file - budget.dat, will try to recreate
2017-01-17 04:25:06 Writting info to budget.dat...
2017-01-17 04:25:06 Written info to budget.dat 3ms
2017-01-17 04:25:06 Budget dump finished 4ms
2017-01-17 04:25:06 Verifying mnpayments.dat format...
2017-01-17 04:25:06 ERROR: Read : Failed to open file C:\Users\xxx\AppData\Roaming\Dash\mnpayments.dat
2017-01-17 04:25:06 Missing budgets file - mnpayments.dat, will try to recreate
2017-01-17 04:25:06 Writting info to mnpayments.dat...
2017-01-17 04:25:06 Written info to mnpayments.dat 3ms
2017-01-17 04:25:06 Budget dump finished 4ms
2017-01-17 04:25:06 Shutdown: done
2017-01-17 04:25:14
 
Well, it seems smth is telling Dash-Qt to shutdown. Do you have any antivirus running in background?
 
Blazin8888 said:
I have about 10 other wallets on this PC. No issues when opening. Its something to do with this wallet.
Click to expand...

Not heard of anyone having this problem before and it looks like it's just exiting normally. Tried running dashd instead of dash-qt? What point does it quit at too, the loading screen?
 
I've had the same problem on my windows 10 machine. I've never really cared about it because I almost never use that computer so I just ignored it. Dash QT works great on Mac
 
There's some info on that error relating to corrupted user accounts, the suggested test is to create a new user account and try the installation in the new account. If that works the next suggested step is follow Microsofts guidance on fixing corrupted user profiles.
 
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