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Hi, I don't think you understand, @tungfa has nothing to do with iBeLink. He is not part of our company. Tungfa is the Forum Administrator. He is in charge of this Dash Nation Forum. Tungfa is not one of our company leaders.

Hi, Why are you looking for Tungfa? He is not part of iBeLink but is the Dash Forum Admin. If you want to talk to him, send him a message in the forum or find him on Dash Nation Discord dashchat.org As for your tickets, that will depend on who it is given to. I do not get or see all the...

Hi, What value did you try to set your PLL? Also, what firmware are you using?

Hi, After you click "Set PLL", you may also need to hit the "Save Configuration" button.

Hi, Things are starting to get off topic again. If you want to discuss other things please start your own thread as I have mentioned many times before.

Hi, From your screenshot, your machine is running a MH/s avg of 15ghs. This is shown at the top where you should look, not the stats for the individual blades. I have marked it out for you in the red box.

Hi, The DM22G is designed differently than the DM11G so it is not an overclocked version. Please provide a screenshot of your web management page and we can take a look to see what is happening.

Hi, You can go ahead and update that ticket with Order number and email address to contact you. Or you can submit a new ticket and put in the title that it is for the open source code and provide the same information. They should then give you a form to look at and sign through the ticket...

Hi, If you want to have a discussion about those issues, this is not the thread to do that. Please start your own thread and you can all discuss about recommendations from the community there.

Hi, I have a bit more information about the process for getting the source code. As mentioned before, you will need to submit a ticket on our website. You will then be given a form to sign and then they will release it to you.

Hi, No, firmware IB3.6.5 is for the DM22G and does not work with the DM11G. The DM22G is operated and controlled differently than the DM11G so it will not work.

Hi, Usually that situation indicates it is likely a network issue or an image issue. Can you try unplugging and then replugging all the network cables including inside the miner? Another thing you can try to do is use another SD card from a working miner and see if it will boot.

Hi, I was referring to his 2nd identical post which is now deleted. He must have accidentally posted twice. Therefore, I have deleted my reply to his 2nd post.

Hi, We sell our machines as advertised. We have looked at your miner, the hardware is not showing any signs of problems. Your hash rate issue must be due to other issues and not from the miner itself.

Hi, Yes, we have heard many times that the situation with x11 mining needs to change, thus you should start your own thread about it. This thread is not the place to discuss those things. Suggestions, comments on future or past machines needs to go to it's own thread. Please, let's keep this...

Hi, Festos has been complaining about x11 profit with all his screenshots of his earnings. How he is only getting so little with our miners. I would complain too but this is not the place to do that.

Hi, I am sorry but the highest you can set the PLL is 600. That is hard coded into the software. As for getting the source code, it has been mentioned many times that if you submitted a ticket, they will notify you when they are ready to release. There is no further information beyond that...

Hi, There is really nothing we can do about the current condition of mining on the x11. It is unfortunate but you are not the only ones making low profit on x11 mining. If you are going to continue to complain about conditions, please start your own thread.

This thread is created for iBeLink™ DM22G technical support. We will have technical persons monitoring this thread for various technical issues. Please study the User Guide and FAQ carefully on our website before using this ASIC miner. Resellers, sales, complaints, and discussions of our...

Hi, Everyone is making low Dash right now. Doesn't matter if you are using our machines, Bitmain's or Innosilicon's machines. This is just how the mining situation is for x11 right now. It is expected that profits will be even lower once more people get their miners later.